Welcome to the ICT in Schools team! For those of you new to South Tyneside or our service, and as a welcome back to our long-standing partners, we wanted to take a moment to introduce ourselves.
Leadership
Strategic Leadership
Skills: Strategic Planning, Budget Management, SLA Compliance, Educational Tech Vision
At the helm of our service, Strategic ICT Manager Simon Brown, bridges the gap between complex technology and educational excellence. With extensive expertise in long-term strategic planning, budget optimisation, and Service Level Agreements (SLAs). He ensures that your schoolβs IT infrastructure aligns with both current educational standards and future digital trends. Whether you need guidance on high-level procurement or a vision for school-wide tech integration, our strategic manager is dedicated to delivering sustainable, cost-effective, and impactful solutions.
Strategic ICT Manager
Simon Brown * π§ [email protected]
Curriculum Team
Our Skills: Pedagogical Tech Integration, E-Learning Innovation, Staff CPD & Training, Computing Curriculum Support
Our Curriculum Team specialises in transforming technology into powerful classroom tools. Comprising highly experienced E-Learning Advisors, this team excels in teaching, staff CPD, curriculum planning, and the practical application of digital tools to enhance teaching and learning. From embedding the latest computing curriculum to guiding schools through interactive learning platforms, they possess the unique pedagogical skill set required to boost teacher confidence and inspire students through innovative, tech-driven education.
Lead E-Learning Advisor
Phillippa Chippendale * π§ [email protected]
E-Learning Advisor
Steve Robert * π§ [email protected]
Technical Team
Our Skills: Network Infrastructure, Systems Engineering, Cybersecurity, Hardware & Software Troubleshooting
The Technical Team serves as the robust backbone of our service, ensuring that your schoolβs digital environment remains secure, reliable, and fast. With technical skills spanning network infrastructure, systems engineering, cybersecurity, and day-to-day hardware/software troubleshooting, our technicians are experts at keeping school networks running smoothly. Whether managing complex server migrations or resolving immediate classroom hardware issues, their rapid-response troubleshooting keeps downtime to an absolute minimum.
Technical Support Manager
Billy Hardy π§ [email protected]
Network Manager
Mark Rowden π§ [email protected]
Senior ICT Support Technicians
Andrew Spencer π§ [email protected]
Mark Tulipπ§[email protected]
ICT Support Technicians
Andrew Armstrong π§ [email protected]
Geoff Bartle π§ [email protected]
Steven Farrell π§ [email protected]
Raymond Hopper π§ [email protected]
Stuart Marshland π§ [email protected]
Dean Robinson π§ [email protected]
Admin Team
Our Skills: Customer Relations, Service Coordination, SLA Management, Operational Efficiency
Our Admin Team is the vital hub of our operations, ensuring seamless communication and exceptional customer service for all our partners. Highly skilled in organisation, contract coordination, and operational management, they handle everything from processing SLA queries to coordinating urgent support schedules. With an approach defined by efficiency and a friendly, supportive attitude, they ensure that whenever a school reaches out, they are instantly directed to the exact help they need.
Office Administrator
Michelle Whitehill π§ [email protected]
Admin Assistant
Julia Smallπ§ [email protected]
π Get in Touch
If you need to contact us for curriculum support, regarding your SLA, or to arrange a planning meeting, please do so via telephone or email.
One of the team will be more than happy to help.
- Telephone: 0191 4246336
- Email:[email protected]